Active pipe burst in your home? Call right now: (410) 961-6770 — we dispatch in 30 minutes.

A Burst Pipe Is a Race Against the Clock

A 3/4-inch supply line at normal residential pressure releases over 100 gallons per minute. In the time it takes most homeowners to realize what’s happening and find the shutoff valve, hundreds of gallons have already saturated floors, walls, and ceilings.

Water damage follows a predictable and brutal timeline: within one hour, drywall absorbs moisture and begins to swell. Within 24–48 hours, mold begins to colonize wet organic materials. Within a week, structural damage to framing and subfloors can make a straightforward cleanup into a full gut renovation.

The most important variable is how fast professional extraction and drying begins. Green Clean dispatches from Cockeysville with truck-mounted extractors, commercial dehumidifiers, and thermal imaging cameras — arriving ready to stop the clock the moment we walk in.

Two Specialists, One Call

We dispatch two certified technicians simultaneously — one handles water extraction and restoration, one handles moisture mapping and structural drying. Twice the speed, no damage missed.

What To Do Right Now

Before we arrive — these 5 steps can significantly reduce total damage and protect your insurance claim.

Shut Off the Main Water Supply

Find your main shutoff valve — usually in the basement, utility room, or near where the water line enters the house. Turn it fully clockwise to stop flow. This is the single most impactful thing you can do right now.

Call Green Clean at (410) 961-6770

We dispatch two specialists within 30 minutes, 24 hours a day. The sooner extraction begins, the less structural damage you’ll face and the lower your total restoration cost.

Turn Off Electricity to Affected Rooms

If water has reached floors with outlets, switches, or appliances, flip those circuit breakers at your main panel before entering. Water and electricity are life-threatening in combination.

Move Valuables Off Wet Floors

If you can do so safely, move furniture, rugs, electronics, and important documents off wet surfaces. Elevate items on blocks if possible — continued contact with wet flooring causes secondary damage to contents.

Photograph Everything Before Cleanup Begins

Walk through and photograph all visible water, damage to walls, floors, ceilings, and contents from every angle. This documentation is critical for your insurance claim. Do it before touching anything else.

How We Restore Your Home After a Burst Pipe

Green Clean’s water damage restoration process stops the damage, dries the structure, and restores your home to pre-loss condition — all under one contract.

Emergency Water Extraction

Truck-mounted extractors remove thousands of gallons per hour from floors, carpets, and wall cavities — far beyond what any shop vac or consumer pump can achieve.

Thermal Imaging & Moisture Mapping

We use thermal cameras and moisture meters to locate water behind walls, under floors, and inside ceilings — invisible to the eye but guaranteed to cause mold if missed.

Structural Drying to IICRC Standards

Commercial desiccant dehumidifiers and high-velocity air movers create the precise conditions to dry structural materials from the inside out. We monitor with daily moisture readings until goals are met.

Full Reconstruction If Needed

Our Maryland Licensed Builder status means we handle drywall replacement, flooring, cabinetry, and full room rebuilds — one contractor from crisis to completion.

Direct Insurance Billing

We use Xactimate — the same software your adjuster uses — and bill your insurer directly. You pay only your deductible. We handle all adjuster communication.

Full Water Damage Process →

Burst Pipe Questions — Answered

Burst Pipe? Call Us Right Now.

We dispatch two specialists in 30 minutes, 24/7, anywhere in Baltimore and surrounding counties.

(410) 961-6770

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