About Green Clean Restoration
Family-owned and Baltimore-based since 1996. We started with carpet cleaning and spent nearly three decades expanding into full emergency restoration — because homeowners in crisis deserve a contractor who can handle everything from the initial call through the final rebuild.
Our Story
28 Years of Showing Up When It Matters Most
Green Clean Restoration started in 1996 as a carpet cleaning company serving Baltimore-area homeowners. Over the following decade, we kept getting calls from customers asking if we could help with water damage, mold, and fire cleanup. We kept saying yes, kept getting trained, and kept investing in the equipment and certifications to do those jobs right.
Today we are a full-service emergency restoration company — but the core of what we do has not changed since the beginning: answer the phone, show up fast, and do the job properly the first time. The Baltimore area is our home. We know the housing stock, we know the weather patterns that drive the claims, and we know the insurance carriers that pay them.
Our dual-specialist dispatch model — sending one restoration expert and one moisture control specialist to every emergency — is something we developed from experience. It cuts the time between arrival and active drying in half, and it means nothing gets missed on the moisture mapping side while extraction work is underway.
Local Since 1996
Nearly three decades of emergency response across Baltimore City, Baltimore County, Howard County, Harford County, Carroll County, Anne Arundel County, and southern York County PA.
What Sets Us Apart
Why Homeowners Choose Green Clean
30-Minute Dispatch, Every Call
Two specialists are dispatched within 30 minutes of your call and typically on-site within 45–60 minutes. We do not have a triage or callback process — the crew goes out when you call.
Two Specialists, One Dispatch
One certified restoration specialist handles extraction and initial restoration. One moisture control specialist handles moisture mapping, containment, and structural drying. Both go to every job. No one has to wait.
Direct Insurance Billing via Xactimate
We use Xactimate — the same estimating software your insurance adjuster uses. There are no pricing disputes. We bill your insurer directly and you pay only your deductible.
Licensed to Rebuild, Not Just Mitigate
Our Maryland Licensed Builder credential means we can take a job from emergency extraction through finished reconstruction. Most restoration companies hand off to a general contractor for rebuilds — we handle the full scope.
IICRC Certified at the Firm Level
IICRC firm-level certification means every job is performed to documented professional standards — not just the jobs where a certified technician happens to be available. Your insurance company requires this certification for approved restoration contractors.
Local Knowledge, Not a Franchise
We are not a national franchise. We know Baltimore’s aging housing stock, the neighborhoods with chronic sump pump issues, and the adjusters at your specific insurance carrier. That local knowledge translates into faster, smoother claims.
Credentials
Certifications and Licenses
These are not decorative badges. Each credential represents a specific capability your insurance company looks for when approving a restoration claim.
IICRC Certified Firm
Institute of Inspection, Cleaning and Restoration Certification — the national standard for restoration contractors. Our firm-level certification means every job meets documented professional standards, and we are recognized by major insurance carriers as a qualified restoration contractor.
IICRC Mold Remediation Certification
Our lead technician holds IICRC certification specifically in mold remediation — the credential insurance adjusters look for when approving mold remediation claims. This covers proper containment, HEPA air filtration, and remediation per IICRC S520 standards.
Maryland Licensed Builder
Our Maryland Licensed Builder credential authorizes us to perform structural repairs and full reconstruction after disaster damage — not just cleanup and mitigation. Most restoration companies hand the rebuild off to a general contractor. We handle the full project from emergency response through finished restoration.
Insurance Approved — Xactimate Billing
We are approved and recognized by all major insurance carriers and bill directly using Xactimate — the industry-standard estimating software insurance companies use. Our estimates match what adjusters expect to see, eliminating pricing disputes and claim delays. You pay your deductible; we handle the rest.
Service Area
Where We Respond
We dispatch within a 60-mile radius of Parkton, MD — covering greater Baltimore and surrounding counties, as well as southern York County, Pennsylvania.
Baltimore City & Baltimore County
Our home base. We cover the entire city and county — from Federal Hill to Towson, from Catonsville to Dundalk and Essex. Response times are fastest here.
Howard County
Columbia, Ellicott City, Laurel, Jessup, Clarksville, and Fulton. Howard County’s mix of newer development and older communities creates a consistent range of water and storm damage calls.
Harford County
Bel Air, Aberdeen, Havre de Grace, Edgewood, Abingdon, Fallston, and Forest Hill. We serve the full Harford County area year-round.
Carroll County
Westminster, Eldersburg, Sykesville, Mount Airy, Taneytown, and the surrounding communities. Carroll County properties frequently see sump pump and basement flooding events.
Anne Arundel County
Annapolis, Glen Burnie, Pasadena, Severna Park, Odenton, and Crofton. Waterfront and near-waterfront properties require particular attention to moisture management.
York County, PA
Southern York County including York City, Red Lion, Shrewsbury, New Freedom, Stewartstown, and surrounding areas. We cross the border for full restoration work.
Insurance Claims
We Make the Claims Process Simple
Dealing with insurance after a disaster compounds the stress of an already difficult situation. We have worked with every major carrier operating in Maryland for nearly three decades and we know exactly how to document claims in a way adjusters approve quickly.
Our process: we photograph and document all damage immediately on arrival, generate a Xactimate estimate using the same pricing database your adjuster uses, and communicate directly with your carrier throughout the project. In most cases, you pay only your deductible. We bill the insurer for the rest.
Even if your situation is a gray area — coverage that might or might not apply, damage from a cause that requires interpretation — we help you understand your position and document your claim in the most favorable accurate light.
Insurance Claims Process →You Pay Your Deductible
We bill all major insurance carriers directly using Xactimate. Our estimates match what adjusters expect, so claims move quickly and without pricing disputes.
Ready When You Need Us
Emergency? Call Green Clean Right Now.
28+ years serving Baltimore and Maryland — 30-minute dispatch, 24/7, anywhere in our service area.
(410) 961-6770